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TERMS OF USE

TERMS OF USE

IDENTIFICATION
The data controller is ZERTIOR, S.L., whose contact information is provided at the beginning of this privacy policy.

PURPOSE
With these terms of use, ZERTIOR aims to ensure that all end users are aware of their rights and obligations from the moment they visit its social media profiles on Facebook, Instagram, and Twitter.

Likewise, ZERTIOR informs users about their rights and obligations in relation to the content displayed through its social media profiles, including logos and trademarks used, as well as the responsibilities that may arise from using the service.

Any user who visits ZERTIOR’s social media profiles expressly and unequivocally accepts these terms of use and the privacy policy, as well as any future modifications and/or additional legal texts. If you do not agree with any of these conditions, you may unfollow or stop interacting with ZERTIOR’s social media profile at any time, using the specific procedure of each social network.

For the purposes of interpreting these terms, we understand that a person becomes a user as soon as they accept the terms of use and the privacy policy linked in ZERTIOR’s social profile, and this is deemed sufficient by simply visiting the profile.

POSTS
Once a user begins following ZERTIOR’s social media profile, they may upload or attach links, images, photographs, or any other type of content, in accordance with the terms of the social network. The user must own or have the rights to exploit such content or have the consent of any affected third parties.

Users who decide to share content on ZERTIOR’s social media profile should be aware that their posts will be accessible and thus visible to other users, making them solely responsible for such content and its potential privacy implications.

Any publication on ZERTIOR’s social media profile that may be offensive or likely to offend morality, ethics, good taste, or decency, and/or that infringes on intellectual or industrial property rights, image rights, privacy, or current legislation, is expressly prohibited. In such cases, ZERTIOR reserves the right to remove the content and may request the permanent blocking of the user responsible.

In this regard, the content, opinions, or responses to questions published, expressed, or sent by creators, sponsors, advertisers, or users of ZERTIOR’s profile — other than content provided by ZERTIOR — are solely the opinions and responsibility of the person who posted them and do not necessarily reflect the views of ZERTIOR, which is not responsible for third-party content published, uploaded, distributed, or transmitted through its official profile.

ZERTIOR also reserves the right not to respond individually to comments or messages received through its profile, and not to follow back all users who start following its social media profile.

Certain information on ZERTIOR’s profiles may contain forward-looking statements, including, but not limited to, those that are predictive or indicative of future events, trends, plans, or goals. Users are advised not to rely exclusively on such statements, as they are inherently subject to known and unknown uncertainties and risks. Therefore, ZERTIOR assumes no obligation to publicly update or revise these forward-looking statements to reflect new information or future events or circumstances.

For answers to questions, complaints, or claims, please consult ZERTIOR’s corporate website at https://zertior.com, where the relevant information channels are available.

PROMOTIONS AND CONTESTS
The rules of any promotions or contests conducted through social media will be properly published on the social profiles or websites designated for this purpose. All promotions and contests carried out through social networks will comply with applicable laws and the respective terms of each social platform. The social media networks where ZERTIOR maintains profiles do not sponsor, endorse, or administer any of these promotions or contests and are not associated with them in any way.

ADVERTISING
ZERTIOR will use its social media profiles to advertise its own products and services. If ZERTIOR chooses to process your contact information (social media profile and/or email address) for direct marketing purposes, it will always do so in compliance with data protection and electronic commerce regulations.

Recommending ZERTIOR’s social media profiles to other users so that they may also stay informed of its activities shall not be considered advertising.

LIABILITIES
ZERTIOR is committed to ensuring that its service operates properly and in accordance with the agreed conditions. However, situations may arise — particularly due to malicious third-party activity — that may result in liability.

Accordingly, ZERTIOR is not responsible for user actions in the following illustrative but non-exhaustive cases, with users assuming full responsibility:

  • If any content accessible via ZERTIOR’s profiles violates current regulations, ZERTIOR will remove it as soon as it becomes aware of the issue.
  • If the social network becomes unavailable due to technical reasons attributable to the platform owner, third parties, or unforeseeable or force majeure events, such circumstances will be the responsibility of the social network or third party.
  • If content is published on the social network that was not posted or shared by ZERTIOR or was published by a third party.
  • If the social network changes its terms of use, privacy policies, or operating procedures, such changes are the responsibility of the social network.
  • If the user stores, shares, publishes, or distributes any defamatory, offensive, discriminatory material that incites violence or violates moral standards, public order, fundamental rights, public freedoms, honor, privacy, or the image of others.
  • If the user uses the social network to introduce data, viruses, or malicious code into ZERTIOR’s systems or those of other users.

ZERTIOR is not obligated to inform users when their comments and posts are edited and/or moderated; however, it may take appropriate steps to suspend or expel users who post inappropriate content repeatedly. Users engaging in such conduct more than once may be permanently banned from using ZERTIOR’s social media profile.

ZERTIOR does not guarantee the accuracy, reliability, validity, or completeness of third-party content featured on its social media profiles or linked sites. ZERTIOR is not responsible for the content of websites it does not operate.

ZERTIOR’s social media profiles may include opinions, recommendations, or statements from third parties that do not necessarily reflect ZERTIOR’s views or imply endorsement of any particular course of action.

Information provided via ZERTIOR’s social media profiles should never be considered a substitute for professional, in-person advice from ZERTIOR. Users should seek appropriate professional guidance regarding their specific situations to ensure the most effective implementation of any measures. Under no circumstances should information shared on social media be considered a substitute for in-person advice from ZERTIOR.

ZERTIOR encourages users to act cautiously, sensibly, and prudently when using its social media profiles, and to thoroughly evaluate the accuracy, validity, completeness, and relevance of information published through these platforms for their purposes. Any decision made by users based on such information is at their own risk.

INTELLECTUAL AND INDUSTRIAL PROPERTY
ZERTIOR is deeply committed to protecting and defending intellectual and industrial property rights. Therefore, it informs users that:

Users are not granted any rights to exploit the content displayed beyond what is strictly necessary for viewing it.

All logos, trademarks, and trade names displayed on the website or platform are the property of ZERTIOR and their use is subject to the Company’s corporate rules or, where applicable, the provisions established by third parties who have authorized their use.

Under no circumstances does browsing ZERTIOR’s social media profiles imply the waiver, transfer, license, or total or partial assignment of intellectual or industrial property rights, unless expressly stated in writing.

Regarding links or hyperlinks, users may be directed to third-party websites directly related to the advertising shown and reproduced via the social media profile. Since these websites are not owned or controlled by ZERTIOR, it is not responsible for their content or functionality.

If you detect any content that may violate current regulations or could be harmful to users, ZERTIOR asks that you notify them as soon as possible at: Plaza de la Lealtad, 3, 5th floor – 28014 Madrid or via email at info@zertior.com

CONFIDENTIALITY AND DATA PROTECTION
What is the purpose of processing your personal data?
ZERTIOR informs users that the data provided via its social media profiles, as well as information related to preferences or other commercial interests, will be processed to manage relationships with clients, potential clients, and followers; to determine preferences and needs; and to send corporate, commercial, advertising, and promotional information.

What is the legal basis for processing your data?
The legal basis is your consent, granted by accepting these terms of use when you follow our social media profiles.

How long will we keep your personal data?
Personal data will be retained as long as there is a commercial interest unless you withdraw your consent or unfollow our profiles.

Who will receive your data?
Data may be shared with different companies within the ZERTIOR group. You can consult the full list here: http://www.zertior.com/aviso-legal/

What are your data protection rights?
Everyone has the right to confirm whether we are processing their data, access their personal data, request corrections to inaccurate data, or request deletion when the data is no longer needed or consent is withdrawn.

In some cases, you may request the limitation of data processing, in which case we will only store the data as required by law.

You may also exercise your right to data portability, whereby your data will be provided in a structured, commonly used, and machine-readable format.

You have the right to withdraw consent at any time.

ZERTIOR provides forms to exercise your rights, which can be requested via email at protecciondatos@zertior.com or you may use forms provided by the Spanish Data Protection Agency or third parties. These forms must be electronically signed or accompanied by a photocopy of your ID. If acting via a representative, attach a copy of their ID or an electronic signature.

Forms must be submitted in person or sent by mail or email to the addresses listed in the “Controller” section.

You have the right to file a complaint with the Spanish Data Protection Agency if you believe your rights have not been properly addressed.

The maximum response period is one month from the receipt of your request.

If there are any changes to your personal data, please notify us in writing to help us keep your information up to date.

Regarding electronic commercial communications, you will always be informed about how to unsubscribe. However, you may also unsubscribe by emailing protecciondatos@zertior.com

ZERTIOR informs users that it is solely responsible for the confidentiality, security, and processing of personal data collected via its profile on this social network, and is not liable for data processing carried out by the social network operator or third parties who may access publicly available profiles.

You may stop interacting with, following, or receiving information from ZERTIOR’s social media profiles at any time, remove content that no longer interests you, or restrict who you share connections with, using the tools provided by each social network.

Users can always access the privacy policies of each social network and configure their profiles to ensure their privacy. ZERTIOR encourages users to review the terms of use of these networks before engaging with them.

DISPUTE RESOLUTION
For any dispute or matter concerning ZERTIOR’s social media profiles, Spanish law will apply. The courts and tribunals of Madrid will have jurisdiction, unless applicable legislation stipulates otherwise.

To file a complaint regarding ZERTIOR’s services, you may do so via the email or physical address listed above, with a prior attempt at an amicable resolution required.

All rights reserved. Any full or partial copying, distribution, and/or reproduction of ZERTIOR’s website or content requires prior written authorization from ZERTIOR.

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